@EXECFRT
(so it's backwards? Cause the gas is supposed to be aux in our case, and everybody's case I guess?) its more practical to use natural gas that's your main heat source.. You'd always wanna use your furnace first it puts out the most BTUs that's the whole point.. the HP is sitting in the condensing unit outside and can just kick on and off when the your furnace needs a boost
(what is 2h/2c) it just a conventional digital tstat.. you can pick one up for like 50bucks..
Its normally what's installed with a HP system (a regular HP system your electric heat strips are in the air handler.. that's the main heat and the HP kicks on to relieve
(So basically get the idiot to get a brand new 5 and try again) Ahh fuck yeah...its clearly not installed correctly and i know how much those systems cost so they would be there rightnow working on it...and i wouldn't let that retard back in my house id have them send someone else